Contact & Legal Notice
We're happy to help, and we believe in being easy to reach. Here's how to contact us and who we are.
Get in touch
For help with your account, an order, a refund, or anything else, email us — we usually reply within 1–2 business days.
- Support:
- support@pickmyalbum.com
Company information
PickMyAlbum is operated by:
- Company
- [legal entity name]
- Registered office
- [registered address]
- Tax number (NIPC)
- [NIF]
- Commercial registry no.
- [commercial registry number]
- Share capital
- [share capital]
Complaints Book
As a consumer, you can submit a complaint through the official electronic Complaints Book: www.livroreclamacoes.pt
Alternative dispute resolution
In the event of a consumer dispute, you may refer the matter to an authorised alternative dispute resolution (ADR) entity — the National Centre for Information and Arbitration of Consumer Disputes (CNIACC), www.cniacc.pt, which has national jurisdiction, or the arbitration centre for your region. More information: www.consumidor.gov.pt.